AI assistant conversations
When you send a message to the AI assistant, your text and recent conversation are processed by Alibaba Cloud's Model Studio service to generate a reply. Hospital and specialist information comes from published Wuhan Jinxin website content. The assistant does not diagnose, prescribe, book appointments or automatically hand conversations to staff.
A separate essential session cookie restores your current conversation. Records are held in a separate website database and cleared after 24 hours; you can also delete them at any time using Clear conversation. Do not send identity numbers, contact details or full medical records. You can contact the hospital through its existing online enquiries or phone service without using AI.
Enquiry information
When you submit an enquiry, this website stores your name, mobile number, service interest and consent record for managing that enquiry. Please do not include medical records, test results or other sensitive health information.
Consultation records are stored in the website’s service database and managed by authorised staff after sign-in. Appointments are arranged through the hospital’s online consultation service or by telephone.
Your choices
You may call the hospital or use its existing online consultation service without submitting this form. To access, correct or delete an enquiry, contact the website administrator and provide your enquiry reference.
Third-party services & browsing
Maps, panoramic views and hospital online consultations open third-party services governed by their own policies. This website does not use advertising tracking. The administration area uses essential session cookies; public browsing requires no account.
Last updated
16 October 2026.