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Patient guides & common questions
Practical information to help you prepare and find the services you need.

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Where should I start on my first visit?
Complete patient registration and check-in before going to the appropriate waiting area.
Read moreWhy does fertility assessment involve both partners?
Understanding both partners’ health and fertility is the starting point for planning care.
Read moreWhat are the stages of assisted reproduction?
Understanding the pathway helps you plan your visits.
Read moreUnderstanding IVF-ET and ICSI
An introduction to two assisted reproduction techniques available at the hospital.
Read moreHow does fertility care connect with obstetrics?
Integrated IVF and obstetric services connect fertility treatment with maternity care.
Read moreHow do I check a doctor's clinic schedule?
Check the validity dates, department and morning or afternoon session.
Read moreHow do I arrange international insurance direct billing?
Prepare your insurance card, identification and policy information to arrange direct billing.
Read moreHow do I find the right clinic?
Start with your main concern and explore the relevant department's services.
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